FAQs

Which marketplaces does Connectr support?
We work in the following marketplaces: America: US, Canada, Brazil, Mexico Europe: UK, Germany, Spain, France, Italy, Netherlands  Asia: India, Japan, U...
Tue, 21 Apr, 2020 at 10:02 PM
Which product does Connectr Pull from Amazon?
Connectr can pull all the products, including inactive products, from your Amazon Seller account. Nonetheless, you have the option to specify which type of ...
Wed, 27 Feb, 2019 at 1:14 PM
How does Connectr handle product images?
We pull in the highest resolution images available for each product. Furthermore, we pull in the highest variation images available and push them all to you...
Wed, 16 Jan, 2019 at 4:41 PM
Does Connectr import product variations?
Yep, sure does! If on Amazon, your products are set up as variations then those same relationships will be carried over into Connectr and Shopify.
Wed, 16 Jan, 2019 at 4:41 PM
Do I need to have a FBA account with Amazon?
FBA account is not needed - a Marketplace Amazon Seller account is all you need.
Wed, 16 Jan, 2019 at 4:42 PM
'Pull All Products' VS 'Pull New Products'
Pull All Products The app will pull ALL the products from your Amazon Seller account. Each pulled product will consume one credit. Products that have been ...
Mon, 21 Oct, 2019 at 2:35 PM
What Happens When I Push my Products?
You can push all your products to Shopify, or you can select the items you want and just push those. Pushing a product will create a new product in Shop...
Fri, 24 May, 2019 at 2:15 PM
Can Connectr harm my Amazon or Shopify accounts?
No, there is no way we harm either of your accounts. For Amazon, we are basically pulling reports from your account, and then for Shopify, you control which...
Mon, 21 Oct, 2019 at 2:36 PM
Items with Push Suspension
Some items from Amazon are not compatible with Shopify and hence, cannot be pushed. Consider the product - https://www.amazon.ca/dp/B00BEFY75Y This ...
Thu, 19 Dec, 2019 at 5:03 PM