FAQs

Can we import each variant as an individual product?
The Connectr app replicates the parent-child relationship from Amazon while pulling products into Shopify. Note: The variants cannot be pulled as separa...
Wed, 26 Feb, 2025 at 7:31 PM
Can Amazon orders be viewed in the Shopify store dashboard?
The app pulls/sends Shopify orders to Amazon FBA, not vice versa. This means you will only see Shopify orders in the Connectr App dashboard. Amazon orde...
Fri, 21 Mar, 2025 at 5:18 PM
Can I upload my Shopify products to Amazon using the Connectr App?
No, the Connectr App is designed to import and link products from Amazon to Shopify, not the other way around. This means you cannot upload your Shopify pro...
Fri, 21 Mar, 2025 at 5:20 PM
Can I remove or delete a region from the Connectr App dashboard?
No, once a region is connected, it cannot be deleted from the dashboard. However, you can add a new region as needed. 
Fri, 21 Mar, 2025 at 5:21 PM
Is the app compliant with Amazon’s policies?
Yes, the app is fully compliant with Amazon’s API policies and terms of service.
Tue, 18 Mar, 2025 at 12:56 PM
Can I connect multiple Amazon marketplaces to one Shopify store?
Yes, the app allows you to connect multiple Amazon marketplaces and sync them with a single Shopify store.
Tue, 18 Mar, 2025 at 12:57 PM
Does the app support multi-location inventory?
Yes, for each Amazon region, you can specify a Shopify location where the stock levels should match Amazon. The app will update the selected Shopify locatio...
Fri, 21 Mar, 2025 at 5:23 PM
Does the app support bulk product syncing?
Yes, Amazon Connectr & FBA Sync allows for bulk syncing of products, saving time for stores with large inventories.
Tue, 18 Mar, 2025 at 12:59 PM
Can I fulfill Shopify orders using Amazon FBA?
Yes, the app allows you to fulfill Shopify orders to Amazon FBA for fulfillment automatically, reducing manual effort.
Tue, 18 Mar, 2025 at 1:00 PM
Can I exclude certain products from syncing with Amazon?
Yes, the app allows you to exclude specific products from being synced with Amazon. You can easily do this by clicking the On/OFF switch next to the Sync op...
Tue, 18 Mar, 2025 at 1:35 PM