The Amazon SP-API has recently implemented a change that prevents third-party applications and customers from accessing/seeing customer reviews. As a result, Amazon has blocked access for users who are not logged in. To continue scraping reviews, you will need to use the cookie string from your Amazon account.
Here’s how to obtain the cookie string for your Amazon account:
Important: Ensure that the Amazon account from which you are copying the cookie belongs to the same country domain from which you want to scrape reviews.
Steps:
1. Log in to your Amazon account and open the developer tools by right-clicking anywhere on the page and selecting "Inspect."
2. Navigate to the Network tab within the developer tools window and then the Doc tab within the Network tab.
3. Go to your Amazon product URL and click on the document request for that page within the Network tab. On the right side of the pane, you can see details about the request. Scroll to the Request Headers and copy the entire value of the header with the label Cookie.
| Note: If you do not see the Cookie header, refresh the page with the network tab open and the value should appear. |
4. Copy the above cookie and paste it in the dashboard while importing reviews.
Why do we need to do this?
Amazon recently updated its site, blocking access to product reviews for users not logged in. Therefore, we need you to copy the cookie value from your Amazon account and use it with the Amazon Reviews API as detailed in the API docs. This is the only viable alternative.
Which browser to choose?
These instructions work best in Safari on Mac OSX and Google Chrome on Windows or Mac OS. Avoid using Firefox, as it compresses the cookie string, causing failure with our API.
